Returns

Our ultimate goal is making our customers happy. If you’re not happy, we’re not happy. We stand behind our products and want to make sure that our customers are satisfied with them. If you didn’t get exactly what you wanted, please let us know!

You can return your product within 30 days for a full refund. If you would like to return your order, please contact sales@californiabirthday.com with the following information:

1.  Order ID from your receipt

2.  Item or items you would like to return

3.  Reason for return

California Birthday will issue a return authorization (RA) based on the information you provide. We cannot accept items that are returned without an RA or are not included in your RA. California Birthday does not provide shipping for returns.

Processing of returns can take up to 5 business days. Refunds issued to your account can require up to 7 days to post.